LOVESICK IS A ONE STOP SHOP FOR WEDDING CEREMONIES.

WE PROVIDE FURNITURE PACKAGES, DRINK PACKAGES, INDIVIDUAL HIRE ITEMS, CELEBRANT, FRESH FLORALS, PHOTOGRAPHY AND LIVE MUSIC.

Our standard hire period is 1.5 hrs from the prior stated ceremony commencement time.

However, are able to offer extended hire durations for an additional fee.

Our setup and delivery fees vary depending on the location of your event, its accessibility, and the size. To give you an idea of how we price our delivery and setup, we take into consideration the following:

* Most delivery and set ups take anywhere between three to four hours from loading up at the warehouse, travelling to the location, transporting the items, and then setting them up.

* Fuel, tolls, and vehicle expenses.

* This entire process is then repeated for the pack down.

We always do our absolute best to keep your delivery and pickup fees affordable and do not use delivery charges to make a profit.

Your quote is valid for 7 days. To secure the booking, you must approve the quote sent to you, it will then be turned into an invoice and a 50% deposit is required to secure your booking.

With the invoice, you will also be sent our T&C's. By paying the deposit, this confirms you have read and agree upon these T&C's.

If you are on a tight budget we are happy to discuss a method of payment that works for you.

Booking deposits are non refundable. A deposit is required as security for your booking.

By paying your booking deposit, you are securing theitems you have requested for that date, we then make those items unavailable to other clients once your deposit is received.

Full payment is required 60 days prior to the ceremony. If the ceremony is booked less than 60 days out, full payment is expected to secure your booking.

Of course! When and where available, you can make changes to your furniture styles.

Your ideas may change, you may want to add items you didn't think of before, or due to increased numbers, you may decide on different chair numbers, if you can let us know as soon as possible - we will do our best to accomodate this!

We suggest locking in key items such as your arch option, any drink stations, and any items you have your heart set on as soon as possible to ensure you don't miss out.

You are more than welcome to add additional items to a package or upgrade certain items for an additional fee, however it is only possible to reduce items in a package at the package rate of the item.

We always aim to arrive an hour before, but sometimes this may vary due to the difficulty of the access, or your location in relation to travel times on the day.

It's always best to make sure that when you book a location you have allowed adequate time for us to access the site and set up.

We always aim to style the set up exactly how you’ve pictured, so we encourage all our couples to visit the location if possible and take some photos with markings of how you would like it to be set up - so we can get the right angle on the day. If for whatever reason, you would rather leave it to us (we have often been to the spots before) we are happy to make a call for you on the day to remove the stress.

In the unfortunate event of inclement weather, and if your event is outdoors, it will be your decision if you wish to proceed with your wet weather option.

We are unable to offer a refund for inclement weather, and LOVESICK also reserves the right to refuse setup of certain furniture due to the weather conditions.

It is important to note that should you choose to go ahead with your wet weather option, we may be unable to provide certain pieces due to access or space constraints at your wet weather location.

Additionally, if your wet weather event has difficult access - a difficult access fee may apply.

We know the weather can be hard to predict, but we will need to know if you plan to go ahead with your wet weather option at least 5 hours before your ceremony start time.

The reason for this is that things will likely change logistically on our end and we need enough time to accomodate these changes.

If your event is before midday, we will need to know the evening prior to your date.

If you don’t have a wet weather option, we are able to offer some larger market umbrellas for an additional price.

In the event that we are fully booked we may be able to offer a DIY option (given your items chosen are suitable for this). In this situation, we will require a security bond, and you will be able to pickup and return the items to our warehouse at a mutually agreed upon time.

If an item is lost, damaged or broken - LOVESICK will require relevant compensation. If an item is repairable we will invoice you the repair costs within 7 days of your event.

If this occurs under a DIY booking, your bond will be forfeited.

It is really important to note that unless you have ordered the ‘trestle' or 'bar' drinks package, or otherwise made arrangements with us prior to the date you are responsible for the removal of any rubbish associated with the event - petals, bottles, cans, general rubbish etc.

We understand circumstances change that are out of your control.

The Client can cancel their order at any time, but the Deposit is non-refundable. Orders (including inventory numbers) may be changed up until 60 days before the commencement of the hire period. The client may update or change the order numbers or items by 25% of the total amount.

If inventory numbers are reduced within 60 days of the commencement date, there will be no reduction of costs for the order and the total quoted amount will be payable.

If you decide to cancel completely under 60 days out, unfortunately the full balance will still be due. This is to compensate us for the loss of business on the date.